Effective Date: July 3, 2026    Last Updated: July 3, 2026

Dreams Music Academy (“Dreams Music Academy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our students, parents/guardians, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our programs, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

  • Name, email address, phone number, and mailing address
  • Student information (name, age/date of birth, instrument(s) of interest, skill level)
  • Parent or guardian contact information (for students under 18)
  • Payment and billing information (processed via third-party payment processors — see Section 5)
  • Emergency contact information
  • Communications you send us (emails, contact forms, enrollment forms)

b. Information Collected Automatically

  • IP address, browser type, device information
  • Pages visited, time spent on site, referring URLs
  • Cookies and similar tracking technologies (see Section 6)

c. Information from Third Parties

  • Information from payment processors confirming transaction status
  • Information from scheduling or communication platforms we use to operate our academy

2. Children’s Privacy

Dreams Music Academy provides instruction to students of all ages, including minors. We take special care with information relating to children:

  • We collect personal information about students under 13 only with the consent of a parent or legal guardian, provided at the time of enrollment.
  • We do not knowingly collect personal information directly from children under 13 through our website without verifiable parental consent.
  • Parents/guardians may review, update, or request deletion of their child’s information at any time by contacting us using the information in Section 11.
  • We do not use children’s information for targeted advertising.
  • If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.

3. How We Use Your Information

We use collected information to:

  • Process enrollment and manage student accounts
  • Schedule lessons, recitals, and academy events
  • Communicate about tuition, billing, and account matters
  • Respond to inquiries and provide customer support
  • Send administrative updates (schedule changes, closures, policy updates)
  • Improve our website, programs, and services
  • Comply with legal obligations
  • Ensure the safety of students and staff

We do not sell personal information to third parties.

4. Legal Basis for Processing (where applicable)

Where required by law (e.g., for EU/UK visitors under GDPR), we process personal data based on:

  • Your consent
  • Performance of a contract (e.g., enrollment agreement)
  • Compliance with a legal obligation
  • Our legitimate interests in operating and improving our academy

5. How We Share Your Information

We may share information with:

  • Service providers: payment processors, scheduling software, email/communication platforms, and website hosting providers, each bound by confidentiality and data protection obligations
  • Instructors and staff: as needed to provide instruction and manage enrollment
  • Legal authorities: when required by law, subpoena, or to protect the safety of students or staff
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections

We do not share personal information with third parties for their own independent marketing purposes without your consent.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember preferences
  • Understand site usage and improve functionality
  • Support basic analytics

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to:

  • Provide our services
  • Maintain business and financial records
  • Comply with legal, tax, and regulatory obligations
  • Resolve disputes and enforce agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

9. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you or your child
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal/record-keeping requirements
  • Opt out of non-essential communications
  • Request a copy of your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us using the information in Section 11. We may need to verify your identity before fulfilling a request.

California Residents: You may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale/sharing of personal information. We do not sell personal information.

EU/UK Residents: You may have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., payment portals, social media). We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Dreams Music Academy
4111 US-377 #8
Aubrey, TX 76227
[email protected]
469-226-3253

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated “Last Updated” date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.